PROMOTING AND SUPPORTING Wellness and nutrition

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We help you manage 

Whether you're just taking the first step or resuming a wellness program, we are here to support and assist in your entire journey.

Start your free assessment today and book an appointment as soon as today and possibly speak to a physician the same day.

Message the care team any time by thru the patient portal and get a speedy response along with a possible solution.

Have your treatment delivered to your door for free, or go to your local pharmacy to pick up your treatment and get started today.

Our partners

Win the Day Today Foundation, Inc. is a nonprofit 501(c)(3) organization that was created to promote improved mental well being through education, support and advocacy for all individuals and families. Win the Day Foundation has an affiliate program that always other non profits or for profit organizations to spread awareness while getting donations from the Donate 20 plus 5 Program.

MD EXAM is a telemedicine and telehealth platform providing service in 48 states. A south florida company with several strategic partnership that provide proven technology services and solutions. Through these partnership, our company leverages the best in therapy and mental health solutions coupled with medical technology and services. These assets, all properly working together, produce significant results through assessment protocols which give physicians, therapists, and patients a solution they can count on.

How it works

Take your first step with TMates.

Fill out a free 1-minute assessment

8 simple questions are enough to see if we can help you thru to getting started.

Step 1

Book your Telemedicine consultation within minutes

If you’re a good fit, your assigned licensed health practitioner will get you properly situated on path to getting started on the program to a daily health life.

Step 2

Start your treatment

Our goal is to find your ideal treatment plan. Plans with TMates include free treatment delivery and continuous care from our licensed practitioners.

Step 3

Conveniently manage your treatment

Membership with TMates includes one-click refills, check-ins with your provider, *delivery of your treatment straight to your door, and 24/7 care team support.

Step 4

Start your treatment journey today

$49

Monthly program fee

Includes :

Treatments we provide

Studies show that medications work very well for many mental health conditions. However, they are not right for everyone. We take into account your preferences and best practices to deliver amazing care.

  • Stimulants (e.g. Adderall)

    FOR ADHD

Stimulants work very well for ADHD. If ADHD is the diagnosis, we typically use these for first-line treatment.

  • SSRI's (e.g. Lexapro)

    FOR DEPRESSION

These are the most commonly used medications for depression. There are many available.
  • SNRI's, others

    FOR DEPRESSION

Aside from SSRI’s, there are many other agents that can be used for depression. Our providers are experts in all of them.
  • SSRI's, SNRI's, others

    FOR ANXIETY

Anxiety medications include SSRI’s and SNRI’s which are for regular, longer term treatment. Benzodiazepines (i.e. Klonopin) can be helpful in the short term.

We take a holistic approach to your mental wellness, and incorporate many non-medication treatments to personalize your care.

  • Tailored counseling

    ALL CONDITIONS

Whether it’s sole treatment or a supplement to medication, our providers can offer brief talk therapy or schedule longer counseling sessions with you.
  • Psychotherapy

    ALL CONDITIONS

Our providers also understand more formal methods of therapy. When starting let us know if you prefer this.
  • Naturopathics

    ALL CONDITIONS

In many situations herbals, vitamins, and other natural treatments can be very effective and helpful. If interested, our providers can discuss these options.
  • Lifestyle coaching

    ALL CONDITIONS

We frequently work with TMates members on tactics and techniques that can be incorporated from the very first appointment.

Quality Healthcare Starts with Quality Doctors.

Talk to a TMates specialist today.

Meet your care team of over 250 medical professionals from different backgrounds as well as several hundred therapists to meet our patient’s needs.

LEADERSHIP

Dr. James O. Hill II

Medical Director

James O. Hill II, DO, Medical Director of MD Exam in Miami, Florida, is a specialist in osteopathic medicine, board-certified emergency physician, and HRT. With a background in the military and in addiction treatment, Dr. Hill brings invaluable experience, specialized training, and a compassionate attitude to every patient he treats. The leadership displayed by Dr. Hill is what is making MD Exam a top niche telemedicine service.

After graduating from Nova Southeastern University College of Osteopathic Medicine in Fort Lauderdale, Florida, Dr. Hill completed his specialty training at the Jackson Memorial Hospital and Mount Sinai Hospital, both in Miami. During his time in the United States Army, Dr. Hill served as an ER physician in the 86th Combat Support Hospital in Baghdad. His other positions during his time in uniform included flight surgeon, commanding officer of Emergency Medical Services, and director of the Emergency Department of the 121st Combat Hospital in Seoul, South Korea.

Since leaving the military, Dr. Hill has practiced medicine in a variety of capacities, as an ER physician, a specialist in hyperbaric wound care, and a director of medicine. But his most impactful experience since leaving the Army has been his time as the founder and director of the North Star Treatment Center for Addiction. As an addiction specialist, Dr. Hill has seen firsthand the danger that prescription painkillers like opioids and benzodiazepines can have on patients, and this has led him to turn to alternatives to these traditional options.

Dr. Hill provides the highest quality care available with military precision and the compassion of an experienced doctor to the people that he and his staff treat and service in all states that they are currently licensed in. Currently Dr. Hill hold over 40 state board of medicine licenses and over 38 active DEA licenses.

JANET ANN DEAN

NP

Experienced Nurse Practitioner with a demonstrated history of working in the medical practice industry. Experienced in pain management chronic and post operative. Trained and experienced in Bio-identical Hormone Replacement using pellets. Facial aesthetics with fillers and Botox. Experienced in demonstrating how to properly run weight loss and fitness program that incorporate wellness to get optimal results for patients.

DOUG MITCHELL

Psychiatric Nurse Practitioner, PMHNP-BC, DNP

Dr. Mitchell, PMHNP- BC, DNP and retired USAF Veteran. As a Psychiatric provider, he aims to identify, address and modify conditions, limiting patterns and behaviors that diminish function and suppress growth. Dr. Mitchell’s philosophy is Bio-Psycho-Social; He acknowledges the whole dynamic being and maintains the explicit intent of fostering personal accountability, growth and development. He approaches each therapeutic encounter as a unique opportunity to facilitate the process of expanding awareness and elevating consciousness. He believes illuminating barriers is the first step toward eliminating them.

Frequently Asked Questions

Our one-stop online pharmacy solution in mental health and wellness will get you started today. 

Initial appointments are $199. They last between 10-20 minutes since our providers review your information and think about your medical history ahead of time. The initial appointment is for listening to you, crafting a treatment plan together, and reviewing your goals. We don’t waste your time.

After the initial appointments, our monthly refill request fee is just $99/mo. The membership fee includes follow-up appointments, access to our care team and providers, and convenient online refills. You may not require an appointment each month, but our providers will still review your medical history and progress that you may submit in order to issue an online refill.

Treatment costs are not included in these prices. Out of pocket costs for the treatment (without insurance) range from $20-40/mo. With insurance, it’s just the copay.

We do not accept insurance for appointments.

Step 1.
Fill out and submit the medical questionnaire on the home page. Please answer truthfully as your provider will use your responses to understand your medical condition.

Step 2.
After submitting and completing the payment form, you will receive a couple of emails to sign in to our patient portal www.onpatient.com and schedule a video appointment,  as well as an SMS with an assessment questionnaire that must be completely filled out. 

Step 3.
If treatment is issued,   you will pick up  your medication from your local pharmacy

Step 4.
Now that your initial consultation is complete, you will receive a link to Physitrack which will be sent by the prescribing physician that will give you a simple fitness program to get started for the first 60 days. After 30 days, if you continue on the your program,  you are charged the monthly refill fee of $99 which is charged by MD Exam for your treatment assessment on your refill.  Once charged and approved 30 days after your original prescription, will you be able to pick up your medication where you first filled your prescription which is typically your local pharmacy or choose our Amazon Pharmacy 2 day Free delivery.

We do not accept insurance for appointments or Refill Request.

You can use your insurance on any medications you are provided. The cost would be just the copay you would also pay at any other pharmacies. Working with us, you will have more convenience with free shipping, faster insurance processing, and more support. It will be up to your insurance plan to decide if the medications would be covered.

We do not accept any insurance for appointments with providers or medicine costs. 

After your initial appointment, you will have a monthly refill request fee. The monthly refill request fee is $99/mo. Below are what’s included in the monthly medication fee:

Care team and physician messaging – Your provider and our care team will be in constant communication with you. In order to assure that you and your treatment plan have the best compatibility, we will ensure that your provider is aware of any major fluctuations in your health. Of course, if you have any questions, you are welcome to reach out directly and our care team and providers will respond within 24 hours.

Online refills and reminders – Refills vary depending on the types of treatment plans. We will proactively reach out and ensure that you are provided a refill request link when your treatment medication is 3 days from expiring and your refill fee has been submitted.

Free delivery or local pick-up for treatment orders – You are welcome to pick up your Rx at your local pharmacy or choose Amazon Pharmacy for mail order, 2-day free delivery. 

Referrals – Chrysalis Health,  a proven leader in the mental health and behavioral health arena, will help coordinate and provide any and all treatment support. Chrysalis has over 1000  therapists in their network to ensure that your medical needs and data are shared in a secure and HIPAA-compliant manner. Therapists having your data will ensure that they have the most up-to-date information to guide you emotionally.

Health dashboard – Monitor your health with our dashboard and online assessment tools is key.  Our in-house assessment tools allow you to track your progress on assessment from day one of your treatment program into post-treatment.  You can also message your doctor and chat with us at any time.

Yes – if you want to have continuing care and refills.

If you complete the initial appointment and are provided a treatment plan, you qualify for the monthly medication program. In order to continue with your treatment plan, you are required to be part of our monthly refill request program, which is $99/mo.  The MD Exam Telehealth group charges every time they review your medication refill request form.

Continuous Care

Our providers will continue to review your assessments and treatment plan as long as you’re part of the monthly refill request program. You will be able to schedule follow-ups at your provider’s discretion. Initially, these may be month-to-month, but afterward, you may also submit a written narrative for your provider to review and track your health progress. The costs include follow-up appointments.

Online Refills

Treatment for ADHD and several others meds only grants 30 days at a time to prevent potential abuse.

In order to have access to online refills, you are required to give your provider an update on your health. This is routinely done with a follow-up appointment but may also be done with a written narrative of your health for them to review.

Cancel Anytime

You may cancel the monthly medication program at any time. However, in order to reactivate the monthly medication fee program,  you are required to start over with the initial appointment.

Rescheduling & Cancellation
You may reschedule or cancel your appointment up to 2 hours before the appointment time. Your provider needs to prepare for your appointment so this policy is to respect their time. There are no refunds 2 hours before the appointment.

Late
Your provider will wait for you for 10 minutes. If you arrive past this time, your provider will mark your appointment as a no-show. Since the appointment is 15-25 minutes, tardiness impacts their abilities to properly consult and diagnose you.

No Show
There are no refunds or rescheduling for no-shows. We send plenty of reminders through email and texts, including one at the start of your appointment. You may reach out to our support team at support@tmates.com for options.

Refunds
You may request a refund up to 48 hours before your appointment by cancelling your appointment.

Still have questions? Get support

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